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Wait... what's that on your back? Could that be a Monkey? In the course of our working days all of us acquire duties, chores and tasks. Some of them are important and they need to be addressed so that we can finish our deliverables. Others must be considered as "Monkeys" - tasks that we got stuck with and now don't seem to be able to get rid of even though we might not be the right person to take care of them. And we all wonder - how did I get stuck with this? Mike Graupner, PMP describes to us today the techniques he uses to address the Monkeys in his life. We talk about Monkey Management in general and we also look at how this translates into managing the Monkeys on your projects.

Click here to download the presentation that we refer to during the interview.

We also continue our book giveaway. Gerard Hill is offering four free copies of his book "The Complete Project Management Office Handbook (Second Edition)" to the listeners of The Project Management Podcast. Listen to the announcements to hear how to participate.

The winners of the books so far are:
Book 1: Patrick Richard, Laval, Canada
Book 2: Arnošt Katolický, Czechoslovakia
Book 3: Özgen Güngör, Berlin, Germany
Book 4: Drawing will be on Sunday, December 16th

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When you ask 10 Project Management Office (PMO) Managers about the functions that their PMO offers internally then you will very likely receive 10 answers. That is nothing unusual or unexpected because a PMO has to be built to fit the requirements of each company. The PMO does what the company needs it to do. Some PMOs are small, some are large. Some offer limited project support some are all encompassing. But now ask: What is truly the primary function of a PMO? In his book “The Complete Project Management Office Handbook” (Second Edition) Gerard Hill of The Hill Consulting Group proposes that the PMO is really a Business Solution. So in our interview with Gerard we not only discuss the PMO Model from his book which consists of the 5 PMO Capabilities and 20 PMO Functions but we also look at how to set the focus of your PMO, so that it truly becomes a business solution.

Gerard Hill is offering four free copies of his book "The Complete Project Management Office Handbook (Second Edition)" to the listeners of The Project Management Podcast. Listen to the episode to learn how to participate.

The winners of the books so far are:
Book 1: Patrick Richard, Laval, Canada

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Are you currently studying for the PMP Exam? Wouldn’t it be great if you could listen to someone who just recently passed their PMP Exam talk about it? You can! Today’s episode of The Project Management Podcast™ features an Interview with Ron Holohan who just recently passed his exam. In today’s episode we learn how he studied, what he would do differently if he had to do it again, his recommendations for all those among you who are currently studying for the exam and many other golden nuggets of information from and about the PMP Exam. We also have 3 helpful resources to support you in your PMP Studies.

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Today we feature a Project Management Conversation with Joy Gumz, PMP. While most of us are project managers, Joy Gumz focuses on project audits. Her company is Project Auditors, LLC and she travels the world as a project auditor helping companies identify troubled areas on their projects before they become real problems. Would you like to know what issues she encounters most often during her project audits? Listen in. We also introduce you to several Helpful Resources that will help you to explore the topic of Project Auditing in more detail.

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How many project management books do you read per year? 1, 2, 3, 5 or even more? If you do read them then you will know the value that new books have in our profession: they take us to the next level. Whether it is a book on Napoleon on Project Management or one that is called Surprise now you are a Software Project Manager they all move our profession forward. So what kind of thoughts would a new project management book titled “The Fiddler on the Project” evoke from you? From me, it evokes that if I were a rich man, I would probably invest in it. Our guest today is Rich Maltzman, PMP and he would like you to write this book for him. Yes… you read right – he wants you to write his book. At least parts of it. Listen to the interview to learn more and get involved in some project management social networking.

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Today we are featuring a Project Management Conversation with Randy Magdaluyo whom we already met in Episode 73. This time we get a glimpse of the complexities that he as a project manager in the financial industry is faced with. I always found this aspect of project management to be one of the most fascinating facets. We all do the same thing, which is managing projects. But our industries are so different that by talking to a PM in engineering or the financial industry it almost seems that we are not working on the same general discipline. But in the end it is our job to get one task after the other completed, so that when all the tasks are completed, the project is done. And that is the beauty of project management - it may not look like we have the same job but we do.

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Today's Project Management Conversation is with Cindy Sabin, PMP. We talk about the lessons learned from one of her past, worldwide projects. We hear about the importance of keeping the communications flow on such a project going as well as the need to understand who the decision makers & sponsors are. Then we move on to Cindy's current project. At the moment Cindy is in transition to a new job and she views her situation as a very large project. The product is herself and she discusses with us the three steps she identified for this journey.

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Monitoring and Evaluation has been used by nongovernmental organizations for evaluating programs for decades. For the European Union, the United Nations, the World Bank and other development banks, it is embedded in their organizational processes. Many have even published toolkits to promote understanding and adoption. For projects, processes for monitoring progress are far less established. Therefore, it is of little surprise that the quality of those monitoring processes can vary widely. For projects quality means at a minimum timeliness, relevance, reliability, accuracy, usability and credibility. Unless monitoring processes demonstrate these characteristics, they are unlikely to improve performance and enhance accountability. Our interview guest Joy Gumz from Project Auditors (www.projectauditors.com) has been working in the field of project auditing and project monitoring for quite some time. She wrote a paper titled "Why use a hammer when you need a wrench: Results-based monitoring and evaluation of projects" which she presented at the PMI® Global Congress in Budapest. Today, we discuss her findings.

We also introduce you to two helpful resources in the field of project monitoring and we announce the winner of our contest who will win one free license of the MPMM Project Methodology.

Click here to download Joy Gumz' presentation... (*.pps)

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Back in Episode 070 we tried something new. Instead of an in-depth interview on a particular topic, our host Cornelius Fichtner invited Dina Henry-Scott to a Project Management Conversation. The feedback on that particular episode was so encouraging, that we decided to do more conversations just like it. We will of course continue to have our in-depth feature interviews but going forward you can expect many more Project Management Conversations.

Today's Project Management Conversation is with Shawn Futterer who is a certified project management professional with a broad range of experience. He started his career in 1992 managing quality control projects for a small manufacturing company and is currently working in a PMO for a Fortune 50 telecommunications company where he supervises project managers for the North region. Over the course of his career, Shawn has managed projects of all shapes and sizes with budgets of up to $100M. Shawn has a keen interest in the methodologies, strategy, planning and operations. He has over fifteen years of hands-on project management experience and has led, consulted on or contributed to: process development efforts, various methodologies and multiple training programs. Shawn attributes a project managers success to their ability to provide a strategic view and a demonstrated ability to interact and communicate effectively with all levels of an organization.

As usual we also have our helpful resources and we give away a license to the project management methodology of our sponsor www.mpmm.com. The giveaway ends on August 27, 2007. Listen to this episode to learn how to participate.

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Having himself worked on projects in several countries our host Cornelius Fichtner was very much looking forward to this interview with Randy Magdaluyo. Randy works for a financial services provider in the USA and was given the opportunity to work as the IT lead on a project in Europe. This project brought together a team from 3 continents. We are discussing the project itself, its cultural and communications challenges, the success factors and what Randy did to overcome his personal culture shock. As usual we also have our helpful resources that complement this interview and we give away a license to the project management methodology of our sponsor www.mpmm.com. The giveaway ends on August 27, 2007. Listen to this episode to learn how to participate.

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When your project fails, your sponsor will only call one person into his office to discuss this failure... you. As the project manager you are responsible for the success and failure of your projects. And that holds true, even if the reason for this failure was outside your span of control, even if you work in a matrix environment in which project managers normally lack formal authority. Yes, we all know that responsibility and authority should be in balance, but more often than not, your responsibility outweighs the formal authority that you receive. You have to fall back to other forms of authority - referent authority, expert authority, reward authority and penalty authority. Thomas Cutting, PMP, has written a series of articles on authority in his blog at www.cuttingsedge.com [Update: The web page is no longer available so we removed the link] and we are happy to have Thomas on the program today. We look in detail at the various types of authority, how they apply in a matrix organization and in a projectized organization and we look at what you can do to regain your authority if you think that you have lost it. As project managers, we don't think about authority often enough. It seems to be something that sort of "just happens". This discussion will give you a lot of food for thought and you will look differently at your personal authority next time that you accept a project.

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You will probably have noticed that communications technology seems to make the world smaller and smaller and that our project teams are suddenly all over the planet. Your sponsor is in Germany, your customer is in Chile, your engineer in Togo, two designers are in Sidney and you yourself are leading this team while sitting with your laptop on the beaches of Tahiti. What a great life we PMs have! But unfortunately, these virtual teams are quite demanding. You must deal with a multitude of cultures, several time zones and the fact that your team doesn’t have a chance to meet face to face. That is not an easy task. Adrienne Keane can help. Adrienne is a PMP® credential holder and manages virtual teams for Cisco systems. She also teaches a seminar on Effective Virtual Management at the University of California Irvine. And today you will hear her best practices.

Click here to download Adrienne's presentation (*.pdf)...

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In today's episode of The Project Management Podcast™ we welcome back Dina Henry Scott, PMP, who is the host of the Controlling Chaos podcast. We discuss our successes and failures, what we like and don’t like about our projects, we discuss our PMOs and we look at the the methodologies that we use. We finish it off with with the one thing that we wish we could change in our company. Oh... and we are having a lot of fun with it, too. This is everyday, real life project management brought to you by our combined experience.

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Due to a death in the family, there will be no episode of The Project Management Podcast™ this week. We will resume our program in 2 weeks. 

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Sigma is the 18th letter of the Greek alphabet and the lower case sigma (σ) is the symbol used to depict the quality management approach Six Sigma (6σ). Six Sigma is a system that was originally developed by Motorola to systematically improve manufacturing processes by eliminating defects. It was defined as a metric for measuring defects and improving quality as well as a methodology to reduce defect levels below 3.4 defects per million. Six Sigma has come a long way and is a respected methodology. Our guest today, is Steven West, who is a Six Sigma Black Belt and works for a financial services company. We explore the Six Sigma program of his company, the projects that he has worked on and learn what being a Black Belt has done for him.

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Who defines what project management is? We all do. Some of you may have a blog and you publish your thoughts on project management that way. Or you discuss a methodology with a friend over lunch. Some introduce papers with exciting new ideas to attendees at conferences or give a presentation at their professional organization's monthly meeting. Others again write articles for newsletters or magazines. Then there are those who produce podcasts or discuss project management through other media. All of us define the current and future state of project management. And then there is Jerry Manas, PMP, President and founder of The Marengo Group, LLC (https://www.manasbooks.com and https://www.pmthink.com) who like many others decided to write a project management book. And it's the process of writing a project management related book that we are going to explore with Jerry today. Being a good project manager, he has a lessons learned file that he opens up for us. We hear how he came up with the idea, how he organized it, how he found a publisher, what it takes to publicize the book and what it felt like to hold the first copy in his hands.

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As a project manager you have to be many things. You have to be a great communicator, a leader, a visionary, and be able to both build and inspire the team, to name just a few. First and foremost, however, you have to be proactive. You employ strategies to plan the future in order to proactively minimize risk on your projects so that you can deliver on time and on budget. Why then is it that when November comes around you can hear a collective groan rise from the community of PMPs as they ask, where they could quickly get 20, 30 or even 40 or more PDUs before the year is through? Is this simply a case of the cobbler’s children having no shoes? No. I think that this is an acute case of not proactively trying to understand the PMI’s re-certification requirements. As we publish this episode on The Project Management Podcast™, it is about seven months before the end of the year, and we want to help you today to understand the PMP recertification process and how you can very easily gain those PDUs before year’s end.

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Listener Alexander Maslyukov wrote in and said "In my company there are functional managers who have the power. Functional managers assign salary, bonuses and have responsibilities for promotion of the employees. PMs don't have any instruments to force stuff to do everything. The only way to make the team to do something is to persuade them. But how can we motivate people?" In response to Alexander's question we are going to delve into motivation today. We review the various motivational theories, look at how to see if motivation is a problem on your project, what you can do to motivate and energize your project team on a shoestring and we end it with James R. Chapman's very elegant Motivation Triangle. Please consult the Helpful Resources to find links to the white papers and presentations mentioned in today's episode.

Are you studying for the PMP exam? Then subscribe to The Project Management PrepCast™ at https://www.pm-prepcast.com and study by listening with your iPod.

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In Episode 062 we asked Thomas Cutting to answer the question “How can I become a Project Manager?” Today, we continue this topic with our interview Guest Josh Nankivel. In his career Josh found a love for project management and decided to go back to school and get academic training in PM. He is currently going to school and will receive his Bachelors degree in PM in about a year. After that he will continue with his studies and begin his MBA with a focus on project management. In our interview, we look at how Josh applies his academic training to his everyday work, discuss if there are differences between what he is being taught and what he actually sees in the workplace, take a look at his blog www.pmstudent.com , and want to know from him what academia and the private sector can do in order to help the PM profession grow as a whole.

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Too often in our rush to produce deliverables the communications plan is overlooked. This happens everywhere, even in companies that have formal project management methodologies. On the outset of your project you might have all the best intentions and take the time to create a communications plan. But as the project progresses and day to day issues come your way the communications plan is drifting ever more into the background. Your communications aren’t managed, new stakeholders aren’t added to the list of recipients and all that remains is a nagging feeling that you are forgetting something. That’s the story, when you use the communications plan as a tactical tool. But what if you approached it strategically? What if you took the time and really managed your communications against the plan? Might there even be benefits? Margaret Meloni answers this question with a resounding “Yes!”, which is why she is our guest today. And to help you along with your communications management plan, we have three helpful resources that help you define that plan for small, medium and larger projects. But most importantly, we announce the winners of the giveaway for two one-year subscriptions to The Project Management PrepCast™ .

Click here to read Margaret's article titled "Avoid Communications Chaos" (*.pdf)