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Monitoring and Evaluation has been used by nongovernmental organizations for evaluating programs for decades. For the European Union, the United Nations, the World Bank and other development banks, it is embedded in their organizational processes. Many have even published toolkits to promote understanding and adoption. For projects, processes for monitoring progress are far less established. Therefore, it is of little surprise that the quality of those monitoring processes can vary widely. For projects quality means at a minimum timeliness, relevance, reliability, accuracy, usability and credibility. Unless monitoring processes demonstrate these characteristics, they are unlikely to improve performance and enhance accountability. Our interview guest Joy Gumz from Project Auditors (www.projectauditors.com) has been working in the field of project auditing and project monitoring for quite some time. She wrote a paper titled "Why use a hammer when you need a wrench: Results-based monitoring and evaluation of projects" which she presented at the PMI® Global Congress in Budapest. Today, we discuss her findings.

We also introduce you to two helpful resources in the field of project monitoring and we announce the winner of our contest who will win one free license of the MPMM Project Methodology.

Click here to download Joy Gumz' presentation... (*.pps)

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Back in Episode 070 we tried something new. Instead of an in-depth interview on a particular topic, our host Cornelius Fichtner invited Dina Henry-Scott to a Project Management Conversation. The feedback on that particular episode was so encouraging, that we decided to do more conversations just like it. We will of course continue to have our in-depth feature interviews but going forward you can expect many more Project Management Conversations.

Today's Project Management Conversation is with Shawn Futterer who is a certified project management professional with a broad range of experience. He started his career in 1992 managing quality control projects for a small manufacturing company and is currently working in a PMO for a Fortune 50 telecommunications company where he supervises project managers for the North region. Over the course of his career, Shawn has managed projects of all shapes and sizes with budgets of up to $100M. Shawn has a keen interest in the methodologies, strategy, planning and operations. He has over fifteen years of hands-on project management experience and has led, consulted on or contributed to: process development efforts, various methodologies and multiple training programs. Shawn attributes a project managers success to their ability to provide a strategic view and a demonstrated ability to interact and communicate effectively with all levels of an organization.

As usual we also have our helpful resources and we give away a license to the project management methodology of our sponsor www.mpmm.com. The giveaway ends on August 27, 2007. Listen to this episode to learn how to participate.

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Having himself worked on projects in several countries our host Cornelius Fichtner was very much looking forward to this interview with Randy Magdaluyo. Randy works for a financial services provider in the USA and was given the opportunity to work as the IT lead on a project in Europe. This project brought together a team from 3 continents. We are discussing the project itself, its cultural and communications challenges, the success factors and what Randy did to overcome his personal culture shock. As usual we also have our helpful resources that complement this interview and we give away a license to the project management methodology of our sponsor www.mpmm.com. The giveaway ends on August 27, 2007. Listen to this episode to learn how to participate.

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When your project fails, your sponsor will only call one person into his office to discuss this failure... you. As the project manager you are responsible for the success and failure of your projects. And that holds true, even if the reason for this failure was outside your span of control, even if you work in a matrix environment in which project managers normally lack formal authority. Yes, we all know that responsibility and authority should be in balance, but more often than not, your responsibility outweighs the formal authority that you receive. You have to fall back to other forms of authority - referent authority, expert authority, reward authority and penalty authority. Thomas Cutting, PMP, has written a series of articles on authority in his blog at www.cuttingsedge.com [Update: The web page is no longer available so we removed the link] and we are happy to have Thomas on the program today. We look in detail at the various types of authority, how they apply in a matrix organization and in a projectized organization and we look at what you can do to regain your authority if you think that you have lost it. As project managers, we don't think about authority often enough. It seems to be something that sort of "just happens". This discussion will give you a lot of food for thought and you will look differently at your personal authority next time that you accept a project.