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Episode 058: Service Oriented Project Management

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Download "Service Oriented Project Management" White Paper (*.pdf) by clicking here.

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Episode 058: Service Oriented Project Management Ask 10 project managers what they focus on most in their projects to be successful and you will get 10 different answers. Case in point are the 10 final questions that we ask at the end of every interview here on the program. Many of us may focus on communication, schedule, relationships or requirements. Jerry Manas, PMP, President and founder of The Marengo Group, LLC (http://www.manasbooks.com)and one of the minds behind http://www.pmthink.com would like to redirect our focus on the real client value. What does this mean and how does he propose to do that? The answer is Service Oriented Project Management, a PM framework that he developed and which he will be presenting in today's interview on The Project Management Podcast™. Two of our three helpful resources complement this interview by looking at similar PM approaches and the third one is of interest to everyone who would like to delve into PRINCE2. Click on the links below to see the helpful resources.

Helpful Resources for this Episode...

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Episode 054: Gathering Requirements: Go Away Please!

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Elizabeth Larson Richard Larson In episode 49, The Project Management Podcast™ welcomed Richard Larson, PMP, and Elizabeth Larson, PMP, of Watermark Learning (http://www.watermarklearning.com ) on the topic of Project Without Borders and the issues a PM is faced when gathering requirements on a multicultural project. Today, we welcome Richard and Elizabeth back to discuss some of their best practices of engaging stakeholders in the process of gathering requirements. We will also reveal the winners of our book giveaway.

Most importantly, however, we are announcing the launch of The Project Management PrepCast™, which is a new podcast aimed at helping you, if you are currently studying for  the PMP® Exam. Listen in at www.pm-prepcast.com and prepare for the PMP exam with your iPod!

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Episode 056: The Boeing C17 Single Line Project

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Episode 056: The Boeing C17 Single Line Project Tim Covington, PMP,  was the Project Manager of the Boeing C17 Single Line Project, the largest lean manufacturing project ever attempted on the C17 Program. In today's interview of The Project Management Podcast™ we explore this large project. We discuss the goals and challenges involved, the success factors that enabled Tim and his core team to successfully deliver the project, the awards the project has won and Tim's tips to project managers who are embarking on similarly large projects. And just to break from our usual routine, we asked Tim not 10, but 11 final questions. We also continue our book giveaway of Quentin Fleming's book "Project Procurement Management" and we answer a listener question from our voice mail line.

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Episode 016: Harry Fisher on Groupware Solutions

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Show notes: Listener Harry Fisher submitted an overview of his Groupware Solutions project to The Project Management Podcast and we are happy to feature him today. Listener Michael Witt submitted today's helpful resource and the new year brings several excellent items in the News segment to project managers. The show ends with a review of an episode of Boagworld, where Paul Boag discusses Project Management with Marcus Lillington.

Todays review in The Good, the Bad and the Ugly is on:
- Boagworld: Web Design Project Management

Project Management in the News
- PMI seeks input to Practice Standard for Work Breakdown Structures
- CertCities.com’s 10 Hottest Certifications for 2006 (PMP is No. 4) [Update: The web page is no longer available so we removed the link]
- What's Next in 2006: Project Management
- CIO Council releases guidance on EVM plans
- FBI looking to hire IT workers
- Ex-Combatants Train On Project Management

Episode Transcript

Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.

Speaker 1 (00:09): [inaudible]

Cornelius Fichtner (00:11):

You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at pmpodcast.blogspot.com or send your emails to This email address is being protected from spambots. You need JavaScript enabled to view it.. Hello, and welcome to show number 16. I am Cornelius Fichnter. Now this is the project management podcast for the 7th of January, 2006. Happy new year to all of you. I am very glad to tell you that today's main show segment comes from Harry Fisher, who is a listener like you, and decided to send me his input. A couple of announcements here to get us started. First of all, uh, we are still on a two week schedule, so there is no show next week. And then there is one the week after that. Also, I promise to you in the last show that today we would have an interview for you on how to manage your job search as a project. Well, I had to change some scheduling around and you will get to hear that particular interview into weeks down the road. And now a word from our sponsor project load is the web based project management tool for your team. As project manager, you create the tasks and assign activities as your team progresses. Their time sheets automatically feed into project reports with task forecasting documents, storage, integrated notes, and over 25 alerts project load is the one tool for project monitoring. Visit us at projectload.com

Music (01:59): [inaudible]

Cornelius Fichtner (01:59):

Today I have one helpful resource from you and this one was sent to me from Mikael Vitz. He is a project manager for sun Frankfurt, and he writes, I Cornelius my project management colleagues, and I are certified as Prince 2 practitioners. We adapted Prince 2 here at sun Microsystems in Germany. In your last podcast, you discussed status reports. I Googled and found a Prince two templates set, including status reports. We adapted these templates within our company, best wishes to California. Well, everybody go and get these templates. They are an excellent starting point for anyone who needs new templates or who is in the process of updating their templates. But even if you're not go take a look, because I'm sure when you look through these templates, you'll find something useful in them and you'll go, Oh, this is, I should include that in my templates as well. Yeah. And that's the only helpful resource I have for you because there is tons of news this week and new year, lots of news. It seems so on. We go with the news.

Cornelius Fichtner (03:21):

So what do you think is going to be big in project management in 2006? Well, that's what the article here in the computer world addresses it is entitled. What's next in 2006 project management, the five biggest project challenges for 2006. This is from the 2nd of January, 2006. And they have five items that they're talking about here. The global teams, of course, we know that that's been going on for quite a while. Then they're talking about moving parts projects that are constantly influx and constantly changing. And of course, rather challenging. Then they'll talk about software development. Then the next one entering number four here is vendor partners. So working on a project management basis with vendor partners, it's going to be big. And finally, their fifth prediction is that project portfolios are going to be big in project management in 2006. Definitely an interesting read this article here.

Cornelius Fichtner (04:33):

What else do you think is hot in 2006? Well, the PMP certificate is hot in 2006 to be precise, precise, it ranks or number four on cert city's 10 hottest certifications for 2006. And this is our annual attempt to predict the certifications that will shine brightest next year. And cert cities is an online magazine for the certified it professional. They write PMI's PMP title also made a strong showing this year, rising from its debut. Stop at number 10 last year. Thanks to in part thanks in part to even a stronger buzz for this industry neutral title within the it community. So if you haven't got your PMP yet, well, think about it.

Cornelius Fichtner (05:33):

Are you a work break down structure guru? If so, then the PMI is looking for your help. This article here is from Thursday, December 29th, and it's titled PMI seeks input to practice standard for work breakdown structure until the January deadline 2006, the PMI makes the latest work breakdown, structure, practice standard available to everybody in the world on their website. Well, you have to sign up and sign 25 disclaimers, et cetera, but you have the opportunity to give your input into the WBS practice standards. So if you're a WBS guru, go and give the PMI a hand And we're ending today's news with two that come from the far side of the news, really the first one is entitled. Ex-combatants train on project management and it comes to us, came to us on December 30th, 2005 from the new times in Kigali, they write child X combatants association in collaboration with the international labor organization is training ex-com battens on project management and design the ongoing 10 day training attracted 20 members from different associations funded by ILO to improve capacity building among youths who were affected by war. Interesting.

Cornelius Fichtner (07:24):

And finally, we stay on the far side of the news. FBI is looking to hire I T workers interviews for a number of it jobs begin next month, that was on the 29th of December. And they're writing here in the computer world. The FBI is looking for a few good it professionals to operate and maintain a robust, secure global it infrastructure environment for the agency in announcement last week, the agency said that it's seeking to fill critical it positions, including computer scientists, computer engineers, it specialists. And of course it, project managers annual pay for the positions range from 35,000 to 135,000 us dollars, not bad based on experience and qualifications with recruitment bonuses, for the candidates who possess the most critical skills. The FBI said, okay, why not become an agent project manager? And that's the helpful resource and news for this week as always, if you want to read up on any of the resources or news in detail, just go to a PM podcast.blogspot.com, where you will find links to each individual item that I have just mentioned. And now the project management podcasts, project

Cornelius Fichtner (08:56):

Management tip of the week,

Music (09:20): [inaudible]

Cornelius Fichtner (09:20):

The project management podcasts tip of the week is divide your projects into phases. Now let's begin at the beginning. What's a phase. What's the definition? Well, the PMBOK defines a phase as a collection of logically related project activities. Usually culminating in the completion of a major deliverable project phases are mainly completed sequentially, but can overlap in some project situations. Phases can be subdivided into sub phase it phases and then into components and so on. It goes on and on and on, but doesn't really tell you what the benefits are of dividing your project into phases. Well, it's quite simple. It makes it easier to manage your project, both planning and estimating because instead of having one large lump of work, if you divide your project into phases, you end up with smaller, more manageable pieces of work. And personally, I like to subdivide these phases into steps.

Cornelius Fichtner (10:34):

So let's say if we're talking about the implementation of some, some software piece, I'm saying, okay, step one in March, we'll be delivering the following features. Step two in April, you'll get these features and may you get those features? So that's, it makes it also much more understandable to the customer. If you have phases and steps, the, they understand that better. If you look at the PMI phases, their official phages are initiation, planning, executing, controlling, and closing. If you look at prints too, it's a bit different. They're talking about starting up and initiating a process planning and directing a project, managing stage boundaries and controlling a stage managing product delivery and closing a project. Those are the Prince two, uh, phases. And if you're looking at general phases, we're talking about planning, analysis, design, testing, and implementation phases. Also allow you to plan your project on a more, um, let's call it as you go basis.

Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.

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Episode 015: Status Reports

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Today's show contains the following show segments: Helpful Resources, News, The Tip of the Week, two Good Bad & Ugly Reviews, and in the main section of the show we are talking about Project Status Reports.

Two new Podcasts on Project Management are now available:

- The Project from Hell Saga by www.4pm.com
- Estimating Technology Projects by www.ireqwire.com [Update: the template website is no longer available, so we removed the link]

Project Management in the News
- Managing Megaprojects
- Microsoft to Acquire UMT, a Leading Provider of Portfolio Management Software and Solutions [Update: the template website is no longer available, so we removed the link]
- Voice Over Project Management Software Developer Interactive Voices Announces Trial VoiceSuite Account For Clients

Episode Transcript

Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.

Speaker 1 (00:09): [inaudible]

Cornelius Fichtner (00:11):

You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at pmpodcast.blogspot.com or send your emails to This email address is being protected from spambots. You need JavaScript enabled to view it.. Hello, and welcome to show number 15. I am Cornelius Fichtner. Now this is the project management podcast for the 24th of December, 2005. Merry Christmas to all of you today. We'll be looking at status reports, what to write in them and what to not write in them. And we also have two reviews in the good, bad and ugly series for you on the show today. And you can consider the second one as kind of a Christmas present, because I will be reviewing two new podcasts for you. That focus solely on project management. Actually it's two and a half new podcasts for you that comes out at the end of the show, but no fast forwarding here to start out the show. Here are a few announcements and items that I want to get off my chest. And we start with a message from our sponsor project load is the web based project management tool for your team as project manager, you create the tasks and assign activities as your team progresses. Their time sheets automatically feed into project reports with task forecasting documents, storage, integrated notes, and over 25 alerts project load is the one tool for project monitoring. Visit us at projectload.com.

Cornelius Fichtner (01:54):

Eric Johnson wrote in and he writes, I graduated from Tennessee technological university with a business M I S degree in December, 2003, I started working like most new it graduates with hardware and PC support and since moved to developing applications with.net tools. My goal is to use this experience in project management in the near future project management just makes sense to me, the more I learn about it and project management, the more I see the similarities between industries and processes, I've enjoyed your reviews and explanations on PM, techniques, events, and your podcasts. In general, I feel that your site references and podcasts are a great tool for me. As I developed my plan to pursue project management as a profession, the reason why I'm actually reading this to you is because of the question which follows. And he writes Cornelius, can someone XL in project management without a PMP certification?

Cornelius Fichtner (03:03):

Or do you think it is a necessary justification to be accepted within the profession? The only reason I ask is it seems that getting a PMP certification is very trendy for lack of a better word. I do not want to jump on the bandwagon just to get a PMP because it's the thing to do. I want to be a successful project manager. If those go hand in hand, then I have no problems putting the effort forth to get one. How do you feel about this? Well, in my view, the PMP certification more or less tells me that you were able to sit down for a four hour exam and answer a certain number of questions correctly, that you have passed sort of a minimal standard in project management to even get to this level, to even be able to take the test. You had to have certain number of hours in project management, certain number of years, you had to have certain training.

Cornelius Fichtner (04:10):

So that to me just tells me where you are at in your knowhow as a PMP, as a project manager in general. It does not tell me that you are a good project manager. I mean, have you ever had a doctor, a medical doctor with whom you weren't happy? Well, it's exactly the same thing with project managers. Being a PMP only tells you that you have some sort of a certification. It doesn't tell you you're a good project manager. Yes, you can definitely be a good project manager without having the PMP certification, but having gone through the training, having taken the test gives you a common vocabulary with me. It gave us both of us, the same common understanding of the tools and techniques and processes. And if I had to choose between two people, one is a PMP and the other one is not a PMP.

Cornelius Fichtner (05:11):

I would probably focus more or lean more towards the PMP simply because I know how this person is supposed to think because of the training that went into him, uh, into, into the PMP certificate doesn't mean that he's the better project manager. I don't really know. I will learn that afterwards. What you will also find is that the PNP seems to be more or less a required item. Now in most of the job ads that you see, PMP is no longer, um, suggested PMP is required. PMP will also give you our RESPECT. It will give you the respect. It will give you the respect from the HR department simply because they are looking for that. It will give you the, from your peers, project managements like myself. And it'll give you the respect of your colleagues at work, whom you work with because they know that you have a certification in what it is that you're doing.

Cornelius Fichtner (06:11):

So there are pluses and minuses as for me, yes, getting a PMP is worthwhile simply because it puts you on a level playing field with everybody else out there. Alright, enough said about whether or not to get a PMP or not, but I found something quite interesting in the Yahoo groups. I, uh, I monitor the Prince two project management Yahoo group, occasionally, and I found the following question from Gregory Tucker. I don't exactly know what Gregory is from, but he writes, I am currently studying for the practitioner exam. That's of course the Prince 2 practitioner exam. I have taken and failed at once. Does anybody know how many practitioners there are in the United States for Prince 2? Eh, doesn't seem very popular right now in the U S but with increasing adoption of ITIL in North America, I suspect there will be a growing interest in Prince too, as well over the next few years.

Cornelius Fichtner (07:17):

Well, Greg, I don't know, but let's put this out here to the listeners. If you are a Prince two practitioner and you've taken and passed the exam, I'd appreciate it. If you would drop me a quick This email address is being protected from spambots. You need JavaScript enabled to view it., and I can tell you that number, and we can announce that in the next show, you may remember in the past, I have been talking about whether or not listening to the project management podcast would qualify for PDUs. If you are a PMP you're required to obtain 60 PDUs in three years to keep your certification going. Well, I had a bit of back and forth between the PMI and myself. I didn't agree with their initial. No, you can't do this, but I have now received a clarification from Edwin Delgado and he is the continuing certification processor at the PMI. He writes, I do not doubt the content of your broadcast or the work that you must put into your lecture style broadcast that you provide to the listeners.

Cornelius Fichtner (08:29):

The real question is in regards to reporting the PDUs, how would we, the PMI possibly know that they were really listening to the whole broadcast or just part of it? How do we know that actual learning took place? There is such a thing as distant learning, but interaction between the student and the teacher is always present such as in a or over the web. If you were to provide some sort of a PDU code at the beginning and end of YouTube, your shows, who is to say that the people reporting this code listened the entire session or that they were just given the code by someone else in a classroom lecture, there would at least be a person present to verify attendance and verify that they completed the entire lecture, or course there is an actual teacher to student interaction at all times. Okay. That makes it clear. Just listening to the project management podcast does not qualify for PDUs. I would, of course have preferred that the PMI says yes, and that listening to the project management podcast is a qualifying activity for you PMPs out there who are listening to the show, but I can understand the arguments that Edwin Delgado makes, and I accept his decision. And now let us move on to that helpful resources and followed right after that, to the PM news.

Cornelius Fichtner (10:08):

I have five resources for you today, but I'm just going to breeze through to the first forum, concentrate a little more on the fifth one here today. The first two are from the same website. There's a free registration that's required in order to read those. And there are both high level overviews. The first one is a high level overview of project management offices. And the second one is a high level overview of project management methodologies. They're both kind of something that you may want to give to a manager type person who is interested in understanding more about PMOs and project management methodology. And the second one about the methodology is also quite helpful. If you'd like to learn a little bit more about the basics of the PMI methodology, the third helpful resource is titled project management techniques for adaptive action. It is sort of a comparison between agile project management and also heavyweight project management as they call it.

Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.

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