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Sigma is the 18th letter of the Greek alphabet and the lower case sigma (σ) is the symbol used to depict the quality management approach Six Sigma (6σ). Six Sigma is a system that was originally developed by Motorola to systematically improve manufacturing processes by eliminating defects. It was defined as a metric for measuring defects and improving quality as well as a methodology to reduce defect levels below 3.4 defects per million. Six Sigma has come a long way and is a respected methodology. Our guest today, is Steven West, who is a Six Sigma Black Belt and works for a financial services company. We explore the Six Sigma program of his company, the projects that he has worked on and learn what being a Black Belt has done for him.

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Who defines what project management is? We all do. Some of you may have a blog and you publish your thoughts on project management that way. Or you discuss a methodology with a friend over lunch. Some introduce papers with exciting new ideas to attendees at conferences or give a presentation at their professional organization's monthly meeting. Others again write articles for newsletters or magazines. Then there are those who produce podcasts or discuss project management through other media. All of us define the current and future state of project management. And then there is Jerry Manas, PMP, President and founder of The Marengo Group, LLC (https://www.manasbooks.com and https://www.pmthink.com) who like many others decided to write a project management book. And it's the process of writing a project management related book that we are going to explore with Jerry today. Being a good project manager, he has a lessons learned file that he opens up for us. We hear how he came up with the idea, how he organized it, how he found a publisher, what it takes to publicize the book and what it felt like to hold the first copy in his hands.

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As a project manager you have to be many things. You have to be a great communicator, a leader, a visionary, and be able to both build and inspire the team, to name just a few. First and foremost, however, you have to be proactive. You employ strategies to plan the future in order to proactively minimize risk on your projects so that you can deliver on time and on budget. Why then is it that when November comes around you can hear a collective groan rise from the community of PMPs as they ask, where they could quickly get 20, 30 or even 40 or more PDUs before the year is through? Is this simply a case of the cobbler’s children having no shoes? No. I think that this is an acute case of not proactively trying to understand the PMI’s re-certification requirements. As we publish this episode on The Project Management Podcast™, it is about seven months before the end of the year, and we want to help you today to understand the PMP recertification process and how you can very easily gain those PDUs before year’s end.

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Listener Alexander Maslyukov wrote in and said "In my company there are functional managers who have the power. Functional managers assign salary, bonuses and have responsibilities for promotion of the employees. PMs don't have any instruments to force stuff to do everything. The only way to make the team to do something is to persuade them. But how can we motivate people?" In response to Alexander's question we are going to delve into motivation today. We review the various motivational theories, look at how to see if motivation is a problem on your project, what you can do to motivate and energize your project team on a shoestring and we end it with James R. Chapman's very elegant Motivation Triangle. Please consult the Helpful Resources to find links to the white papers and presentations mentioned in today's episode.

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