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Today’s overtime is with Stacy Goff. In last week’s episode Stacy and I discussed his paper titled “Measuring and Managing Project Quality”. And he mentioned during that interview that “My favorite Quality Indicator is the Planned versus Actual Cumulative Review Count”. So I gave Stacy another call to talk about these reviews in particular. We will learn all about the dos and don’ts of these reviews. And we will also look at the Periodic Table of Project Management Competence Elements.

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Several Quality-related problems are unique to projects. For one, it is difficult to measure. In fact, often key stakeholders cannot evaluate the true quality of the results until the delivery day, and then it is too late to do anything to resolve gaps. Also projects often produce something new. So there are few standards against which to evaluate “good” results. This means we are faced with the problem of having to measure something that is difficult to define and nobody has seen before. It's a problem. Stacy Goff, president of Project Experts (http://www.projectexperts.com), recently wrote a paper on exactly this issue. We welcome him back on the program to discuss his definition of quality, how using measures and indicators can help, learn about his favorite quality indicator and you'll hear a number of tips from his quality management toolkit, enabling you to measure quality on your projects.

In our Gizmos section we look at Insight Tree and we announce the winners of Jack Ferraro's book The Strategic Project Leader .

Read Stacy's paper titled Measuring and Managing Project Quality (*.pdf)

This episode is reserved for subscribers of the Premium Podcast. Learn how to subscribe to the Premium Podcast to access this interview...

Carrying on our series of leadership podcasts, we continue our discussion with Jack Ferraro on Strategic Project Leadership. We look at The Platinum Rule behavioral compatibility assessment and The MyProjectAdvisor Leadership Competency Pyramid. In particular we discuss the characteristics of a project leader and how we translate the theoretical knowledge from these tools into our daily lives. Jack also discusses how a strategic project leader uses efficiency, customization, foresight and connectedness in order to manage a successful project.

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In addition to overseeing projects, today's project managers are expected to provide creative input and use their leadership to create an environment that can respond rather than react to changing parameters. And then there are also these continuously moving objectives and requirements that need to be managed. According to Jack Ferraro, this new landscape calls for a service based project manager, which he discusses in his book titled The Strategic Project Leader.

In our interview with Jack we explore the attitudes and behaviors that define successful leaders, the importance of a service view in project management and most importantly we discuss and give you tools & tips on how to go from being a certified project manager to the point where you are a strategic leader. In this one of our leadership podcasts you'll pick up some actionable advice on how to grow your leadership skills.

Click here to read Jack Ferraro's white paper titled Self Directed Leadership Development (*.PDF)

Our other features: In our Gizmos section we introduce you to Processes On Demand by BOT International, a tool that will help you set up your Project Management Office (PMO) and improve your organization's project management maturity. We announce the winners of the giveaway of Jerry Manas's book Managing the Gray Areas . And we also start a new book giveaway for Jack Ferraro's book The Strategic Project Leader .